Everything you need to know to enjoy your time with Empower Adventures is right here! Many of your questions will be answered with the info provided below. If you have further questions, please feel free to call the Empower Office. Zip On!
Empower Adventures Tampa Bay is not responsible for property lost, damaged, or stolen during your tour.
Arrival – Our facility is located at Mobbly Bayou Wilderness Preserve at 423 Lafayette Blvd, Oldsmar Florida. Parking is available onsite although somewhat limited. Please check-in at the Empower Tower 30 minutes prior to your scheduled adventure to complete the pre-tour wavier. Please understand that adventures will start on time as scheduled. Late arrivals may have the opportunity to reschedule.
Reservations – Reservations are required for the Zip Line Canopy Tours and select packages. Standard Zip Line Canopy Tour groups are limited to 10-12 participants with two Empower guides. Payment is required in full at the time the Zip Line Canopy Tour reservation is made for the total number of participants in your reservation. Please book online or contact the Empower Adventures office for reservations at 813-448-5635.
Cancellation Policy – Extreme Aerial Obstacle and special event packages such as the Blowout Bash and Daredevil Deluxe reservations are not eligible for a refund at any time. The following policy refers to the Extreme Zip Line Tour, the Eco Zip Line Tour, and Zip & SUP ONLY. Empower has a 48-hour cancellation policy for leisure groups of 7 or less and 7-day policy for groups of 8 or more. If you’ve received a special Empower proposal for your group or event, your cancellation policy is outlined specifically in your paperwork. For all other recreational groups, this means any recreation program that is cancelled outside of 48 hours or 7 days prior to the program/tour will receive a refund less a $25.00 cancellation fee per reservation (not per person). Cancellations within the respective windows will not be refunded. Therefore, if you need to reschedule your tour, you may do so one time without penalty. If you decrease the number of people on your reservation inside of 48 hours or have people from your group “no-show,” no refunds will be given. Much preparation is required and expenses are incurred to accommodate each scheduled tour and due to limited space others have likely been turned away from your tour time.
Requirements for Participation – The Zip Line Canopy Tour is designed for use by guests of average mobility and strength, and who are in reasonably good health. Please keep in mind that there is a staircase walk of 67 steps up the start tower. For the Zip Line Canopy Tour, children must be at least 70 pounds AND 7 years old to participate. Children between the ages of 7 to 15 must be accompanied to the facility by an adult. For safety’s sake, guests for the zip line canopy tour must weigh a minimum of 70 lbs. 270 lbs is the maximum weight for people 5’10” and above. 250 lbs is the maximum weight for people under 5’10”. Please call if you have any questions regarding weight and age requirements.
Additionally – Participants under the age of 18 must have a signed waiver by a parent. If the parent is not present, a photocopy of the parent’s driver’s license must accompany the signed waiver.
Pregnant women, people with heart, leg, or back problems, or other serious illnesses will not be allowed to participate in the tour.
No one under the influence of alcohol, illegal drugs, or impairing legal drugs, will be allowed to participate in the tour.
Attire – Please wear proper attire for this outdoor activity. Sturdy, close-toed, closed heeled shoes, comfortable pants, tights, or shorts suitable for an outing in the woods. Please avoid accessories such as scarves, necklaces, hoop earrings, or others that may get snagged. Long hair should be in a low ponytail. Avoid skirts or dresses and please check the weather forecast on the morning of your tour. Valuables and items such as keys wallets, etc. should be secured.
Tours are operated in the rain, so please be prepared.
Weather – Extreme weather creates unique Empower Adventures experiences. However, the course will be closed for lightning activity and excessively high winds. If we know in advance that we will be closing the course due to weather, we will contact you via cell phone or at the contact number you provide to us when booking. If your tour is cancelled due to weather, you will have the option to reschedule or receive a rain check. If your tour is underway and becomes interrupted due to weather you will have the choice to wait out the storm. If you choose not to wait, no refunds or rain checks will be issued.
Cleanliness – In keeping with our commitment to cleanliness, safety and hygiene, our equipment is sanitized after every tour and program.
Accident or Injury – All participants must sign a waiver form prior to engaging in any Empower activity. Empower Adventures Tampa Bay, LLC and the City of Oldsmar shall not be liable for any accident or injury suffered by a guest while using the facilities. While rare, accidents on other zip lines have occurred. Individuals under 18 will need a parent or legal guardian to sign their waiver form.
Pictures – Empower Adventures is currently setting up the digital photos system and will make those available for sale as soon as it is ready.
Waiver – Bringing a minor under 18? Have their parent or guardian fill this out prior to arriving.
FAMILY, FRIENDS AND PARTIES
Zip On! Join our guides for an energizing zip line journey over Mobbly Bayou gliding from platform to platform with stunning views of Tampa Bay and the wilderness preserve below. You will never touch the ground while cruising this zip line course. Your trip includes 5 long, fast zip lines and a 200-foot suspension bridge. This is the first and only true zip line course in Tampa Bay region! 1.5 - 2 hours required. Reservations required.
TEAMS AND COLLEAGUES
Adventure experiences with your team and co-workers will help you all to achieve better than ever results. By blending fun and exciting zip line course adventures with team building and leadership lessons. Empower Adventures will help your team forge a closer bond and build stronger relationships. Choose from various adventure packages to include SOAR, ASCEND, Partners in Success and More!
YOUTH LEADERSHIP DEVELOPMENT
Adventure gives our youth authentic experiences where they learn what it means to muster coursage, overcome fears and support others. These life skills are required to successfully lead oneself through challenge, adversity, fear and temptation. It is these skills that will enable our youth to achieve their hopes and dreams. Choose from various adventure packages including EMERGE, ASCEND and CHAMPIONS!